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Refund Policy

A legal disclaimer

The information provided in this refund policy and on the nightclub’s website or promotional materials is for general informational purposes only and does not constitute a legally binding agreement unless explicitly stated in a signed contract or agreement. Policies, prices, and availability are subject to change at any time without notice.

By accessing the nightclub’s services, guests acknowledge and accept the terms of this refund policy and agree to abide by all applicable laws, regulations, and venue rules. The nightclub reserves the right to refuse service, modify offerings, or revoke access to any guest at its sole discretion.

This policy does not limit any rights you may have under applicable consumer protection laws, but it does limit our liability to the maximum extent permitted by law. In no event shall the nightclub, its owners, or its staff be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the nightclub’s services or premises.

If you have any questions regarding this policy or any of our terms, please contact us at the provided contact information. Use of our services implies consent to this disclaimer and all related policies.

Refund Policy - the basics

Refund Policy

Effective Date: [Insert Date]

We strive to provide our guests with an exceptional experience. Please review our refund policy for VIP sections, bottle service, entry fees, and liquor purchases.

 

1. VIP Sections and Bottle Service

  • Reservation Deposits:

    • All VIP section and bottle service reservations require a non-refundable deposit at the time of booking.

    • Deposits secure your reservation for the requested date and time.

  • Cancellation Policy:

    • Cancellations made more than 72 hours prior to your reservation will not incur additional charges beyond the non-refundable deposit.

    • Cancellations made within 72 hours of your reservation will be charged 50% of the total reserved amount (including minimum spend requirements).

    • No-shows will be charged the full amount of the reservation (including any minimum spend commitments).

  • Rescheduling:

    • We will accommodate one rescheduling request per reservation if made at least 72 hours in advance, subject to availability.

  • Refunds:

    • No refunds will be issued for VIP section or bottle service reservations, including deposits, once the reservation has been confirmed.

       

2. Entry Fees (Cover Charges)

  • Entry fees and cover charges are non-refundable once paid, regardless of weather conditions, personal reasons, or unforeseen circumstances.

  • Refunds or partial credits may be considered only if the event is canceled by the nightclub or a government-mandated closure occurs. In such cases, we will notify guests and provide options for refund or credit.

     

3. Liquor Purchases (Open Bar, Bottle Purchases at the Bar)

  • Purchased bottles and drinks at the bar or through bottle service are non-refundable once served or opened.

  • In cases of product defects (e.g., corked wine), a replacement may be offered at the manager’s discretion.

  • Unused liquor from bottle service will not be refunded or credited. Liquor cannot be removed from the premises due to state alcohol laws.

     

4. General Terms

  • Refund Processing:
    Any eligible refunds (e.g., event cancellation by the nightclub) will be processed within 5–10 business days to the original payment method.

  • Discretionary Refunds:
    Refunds outside of the stated policy may be considered in exceptional circumstances and are at the sole discretion of the nightclub’s management.
     

5. Contact Us

For questions about your reservation or to discuss extenuating circumstances, please contact us at:
📞 [785-256-0013]
📧 [mgentlemansclub@gmail.com]
📍 [Mustangs 1330 grant ave Junction City, KS 66441]

We appreciate your understanding and cooperation in ensuring a smooth and enjoyable experience for all our guests.

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